sagisag is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have over your own data as a registered player in the Philippines.
Last updated: 1 January 2026 | Applies to all sagisag players | Governed by Philippine data privacy law
These six points summarise the most important aspects of how sagisag handles your personal information. They are not a substitute for the full Privacy Policy below, which you should read in its entirety.
sagisag collects personal data you provide during registration — name, date of birth, address, email, and government ID — as well as technical data like IP address, device type, and session activity generated during your use of the platform.
Your data is used to operate your sagisag account, verify your identity, process deposits and withdrawals in PHP, comply with PAGCOR regulations and Philippine law, and provide personalised support from our 24/7 Filipino-speaking team.
sagisag uses 256-bit SSL encryption on all data transmissions, stores player data on secured servers, and applies strict access controls so that only authorised personnel can view your personal information.
sagisag does not sell your personal data. We share data only with trusted service providers necessary to operate the platform — payment processors like GCash and BPI, game technology providers, and regulatory bodies as required by Philippine law.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by sagisag. You may also object to certain types of processing and withdraw consent at any time.
sagisag uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse platform usage. You can manage cookie preferences through your browser settings, though some features may not function correctly if cookies are disabled.
Request a copy of the personal data sagisag holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data where no legal basis for retention exists.
Object to processing of your data for direct marketing purposes.
Receive your data in a structured, machine-readable format.
Lodge a complaint with the National Privacy Commission of the Philippines.
sagisag ("the Platform", "we", "us", "our") respects your privacy and is committed to protecting the personal data of every player who registers and plays on our platform. This Privacy Policy describes how sagisag collects, uses, stores, shares, and protects personal information in connection with the operation of our online gaming services, accessible at sagisag.net.
This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. Where applicable, sagisag also observes internationally recognised data protection principles.
This Policy applies to all personal data collected from players, prospective players, and visitors to the sagisag platform, regardless of whether they are located in Metro Manila, Cebu, Davao, Quezon City, or any other part of the Philippines. It covers data collected through our website, mobile-optimised interfaces, customer support channels, and any other touchpoints associated with the sagisag brand.
By accessing or using the sagisag platform, you confirm that you have read this Privacy Policy and that you consent to the collection and processing of your personal data as described. If you do not agree with any part of this Policy, you must not use the sagisag platform.
sagisag collects personal data in the following categories:
When you register an account, complete identity verification, make a deposit or withdrawal, or contact our support team, you may provide:
When you access and use the sagisag platform, we automatically collect certain technical and behavioural data, including:
sagisag may receive personal data about you from third-party sources, including identity verification service providers, payment processors, fraud prevention agencies, and regulatory bodies, where this is necessary to comply with our legal obligations or to protect the integrity of the platform.
sagisag uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Name, email, date of birth, address, mobile number |
| Identity and age verification (KYC) | Government ID, date of birth, selfie/biometric photo |
| Processing deposits and withdrawals in PHP | Payment account details, transaction records |
| Fraud prevention and anti-money laundering compliance | Transaction data, IP address, device data, ID documents |
| Regulatory compliance and reporting to PAGCOR | Account data, transaction records, KYC documents |
| Customer support and dispute resolution | Account data, support communications, game logs |
| Responsible gaming monitoring and intervention | Game activity, deposit history, session data |
| Platform security and abuse prevention | IP address, device data, session logs |
| Marketing communications (with consent) | Email address, mobile number, gaming preferences |
| Platform analytics and improvement | Anonymised or aggregated usage data |
sagisag processes your personal data on the following legal bases under the Data Privacy Act of 2012:
sagisag does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances and only to the extent necessary for the stated purpose:
sagisag engages trusted third-party service providers to assist in operating the platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, game technology suppliers, cloud hosting providers, and customer support platform operators. All service providers are contractually required to process your data only on sagisag's instructions and to maintain appropriate security standards.
sagisag may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or other competent Philippine authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or part of sagisag's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.
sagisag may share your personal data with third parties in other circumstances where you have given your explicit prior consent to such sharing.
sagisag primarily stores and processes player data within the Philippines. Where it is necessary to transfer personal data to service providers or technology partners located outside the Philippines, sagisag ensures that such transfers are carried out in accordance with the Data Privacy Act of 2012 and the NPC's guidelines on cross-border data transfers.
Specifically, sagisag requires that any recipient of personal data outside the Philippines provides an adequate level of data protection, either through contractual data processing agreements incorporating standard data protection clauses or through other legally recognised transfer mechanisms.
sagisag retains your personal data for as long as your account remains active and for such additional period as is required by applicable law or regulation. In particular:
Upon expiry of the applicable retention period, sagisag will securely delete or anonymise your personal data in accordance with its data disposal procedures.
sagisag uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the platform. Cookies are small text files stored on your device that allow sagisag to recognise you across sessions and personalise your experience.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the sagisag platform, including your ability to stay logged in or access certain features. Strictly necessary cookies cannot be disabled as they are essential to the operation of the platform.
sagisag implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
The sagisag platform is strictly intended for adults aged 21 years and above. sagisag does not knowingly collect personal data from individuals under the age of 21. The 21+ age requirement is enforced through our KYC verification process, which requires all players to submit valid government-issued identification confirming their date of birth before they may deposit funds or place wagers.
If sagisag becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the sagisag platform, please contact our Data Protection Officer immediately using the contact details in Section 15.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by sagisag:
To exercise any of these rights, please contact sagisag's Data Protection Officer using the details provided in Section 15. sagisag will respond to all verified data privacy requests within thirty (30) days of receipt, in accordance with NPC guidelines.
With your consent, sagisag may send you promotional communications about new games, bonuses, tournaments, and other offers available on the platform. These communications may be sent by email or SMS to the contact details registered on your sagisag account.
You may withdraw your consent to receive marketing communications at any time by updating your notification preferences in your sagisag account settings, or by contacting our support team. Withdrawal of marketing consent will not affect the delivery of transactional communications necessary for the operation of your account, such as deposit confirmations, withdrawal notifications, and security alerts.
sagisag does not share your contact details with third parties for their own marketing purposes.
The sagisag platform may contain references to third-party game providers and technology partners whose services are integrated into the platform. While sagisag carefully selects its technology partners and requires them to maintain appropriate data protection standards, sagisag is not responsible for the privacy practices of third-party providers operating their own independent systems.
This Privacy Policy applies solely to personal data collected and processed by sagisag in connection with the operation of the sagisag platform. sagisag encourages you to review the privacy policies of any third-party service providers whose services you access through or in connection with the sagisag platform.
sagisag may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date at the top of this page will be updated whenever a revised version is published.
Where changes to this Privacy Policy are material, sagisag will notify registered players by email or through a prominent notice on the platform prior to the changes taking effect. Your continued use of the sagisag platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.
We encourage you to review this Privacy Policy periodically to stay informed about how sagisag protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by sagisag, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing sagisag's compliance with the Data Privacy Act of 2012 and for handling all data privacy-related enquiries and requests from players.
If you are not satisfied with sagisag's response to your data privacy request or complaint, you have the right to escalate your concern to the National Privacy Commission of the Philippines. For more information about your rights and how to file a complaint with the NPC, please refer to the NPC's official resources.
For information about the rules governing your use of the sagisag platform, please review our Terms & Conditions. For information about our responsible gaming tools and support resources, please visit our Responsible Gaming page.
sagisag is built on transparency and trust. Your personal data is protected under Philippine law, and you stay in control at every step. Ready to experience the platform for yourself? Players must be 21 years or older.
21+ only. Please play responsibly. Your data is never sold to third parties.